Terms & Conditions | Leather Makers

Last updated: 4 October 2026

Welcome to Leather Makers. These Terms & Conditions explain the rules for using our website and purchasing products from us. By using our website or placing an order, you agree to these terms.

1. About Leather Makers

This website is operated by:

Leather Makers
Office 14671, 182-184 High Street North
East Ham, London, E6 2JA
United Kingdom

Email: contact@leathermakers.uk.com
Phone: +44 7400 710622

Throughout these Terms & Conditions, “Leather Makers”, “we”, “us” and “our” refer to Leather Makers. “You” and “your” refer to the person using our website or placing an order.

2. Using Our Website

You may use this website for lawful purposes only.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to our website or systems.
Copy, reproduce or use our website content without permission.
Interfere with the normal operation or security of the website.

We may restrict or suspend access to the website where necessary to protect our business, website or customers.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colours and other information on our website are accurate and up to date.

However, colours may appear slightly different depending on your device or screen settings.

Product measurements and fit information may vary between styles. Please check the product description and available size information before placing your order.

If we identify an error in a product description, price, or other important information, we may correct the information and, where appropriate, contact you regarding an affected order.

4. Prices

All product prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted unless there is an obvious pricing error.

If a product is listed at an incorrect price due to a genuine error, we may contact you before processing the order. You will have the option to confirm the order at the correct price or cancel it.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting your order, you should receive an order confirmation. This confirms that we have received your order but does not necessarily mean that the order has been accepted.

An order is accepted when we confirm that the products have been accepted for fulfilment or dispatched.

We reserve the right to refuse or cancel an order where there is a genuine reason, including product availability, pricing errors, suspected fraud or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been taken, we will arrange a refund of the amount paid for the cancelled order.

6. Payment

Payment must be completed using the payment methods available at checkout.

You must provide accurate and complete payment and billing information.

We do not store full payment card details on our own systems where payment is processed through a third-party payment provider. Payment information may be handled by the relevant payment provider in accordance with its own terms and privacy policy.

7. Delivery

We aim to process and deliver orders within the estimated delivery times shown on our website or during checkout.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, customs procedures or other delivery disruptions.

You are responsible for providing a correct and complete delivery address when placing an order.

For further delivery information, please refer to our Shipping & Delivery Policy.

8. Returns and Refunds

Our returns and refund rules are explained in our Returns & Refund Policy.

If you wish to return an item, please follow the instructions provided in that policy.

Nothing in these Terms & Conditions is intended to remove or limit any consumer rights that you have under applicable UK law.

9. Faulty or Incorrect Items

If you receive an item that is faulty, damaged or different from what you ordered, please contact us as soon as reasonably possible.

We may ask for relevant information, such as your order number, photographs of the item or details of the issue, so that we can assess the matter and provide an appropriate solution.

Your statutory rights are not affected.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, product descriptions, photographs, graphics, logos, page layouts and other materials, belongs to Leather Makers or is used with permission.

You must not reproduce, copy, modify, distribute, or commercially use our website content without our prior written permission.

11. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience. Leather Makers does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

You should review the terms and privacy policies of third-party websites before using them.

12. Website Availability

We aim to keep our website available and operating correctly. However, we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend access to the website for maintenance, updates, security reasons or other operational requirements.

13. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful under applicable UK law.

Subject to this, we are not responsible for losses that could not reasonably have been expected or for circumstances outside our reasonable control.

Nothing in these terms affects your legal rights as a consumer.

14. Events Outside Our Control

We will not be responsible for delays or failure to perform our obligations where this is caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, strikes, transport disruption, government action, technical failures, internet disruption or other events that could not reasonably have been prevented.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on this page with the relevant update date.

Your continued use of the website after changes are published means that the updated terms will apply to future use of the website and future orders.

16. Governing Law

The laws of England and Wales govern these Terms & Conditions.

Any disputes relating to these terms or your use of our website will be subject to the applicable courts of England and Wales, subject to any mandatory consumer rights that apply to you.

17. Contact Us

If you have any questions about these Terms & Conditions, an order or our website, don’t hesitate to get in touch with us: